Last updated: 1 April 2026
These Terms of Service ("Terms") govern your use of the NextBookin platform ("Service") operated by NextBookin ("we", "us", "our") accessible at nextbookin.com and related subdomains. By creating an account or using the Service, you agree to be bound by these Terms.
NextBookin is a multi-tenant online booking and scheduling platform that allows businesses to manage appointments, staff, services, and customer interactions. Customers of those businesses can book appointments through hosted booking pages.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must be at least 18 years old to create an account.
You agree to:
When using the Service, you must not:
NextBookin owns all rights, title, and interest in and to the platform, including all trademarks, logos, and proprietary technology. Nothing in these Terms transfers any intellectual property rights to you. You retain ownership of all content you upload to the Service. You must not copy, modify, distribute, sell, or reverse-engineer any part of the platform or its underlying technology without our prior written consent.
Paid plans are billed monthly via Stripe. Prices are listed in British Pounds (GBP). You authorise us to charge your payment method on a recurring basis. All fees are exclusive of VAT unless stated otherwise. We reserve the right to change pricing with 30 days' notice.
The free plan is provided at our discretion and may be subject to usage limits. We reserve the right to modify or discontinue the free plan with reasonable notice.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for the remaining billing period. Upon cancellation, your account will revert to the free plan.
You retain ownership of all data and content you upload to the Service. By using the Service, you grant us a limited licence to store, process, and display your content solely for the purpose of providing the Service. We will not sell or share your data with third parties except as required to operate the Service.
We aim to maintain 99.9% uptime but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable notice. We are not liable for downtime caused by factors outside our control.
To the maximum extent permitted by law, NextBookin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
You agree to indemnify, defend, and hold harmless NextBookin, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
NextBookin shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, internet or telecommunications outages, government actions, war, terrorism, strikes, or power failures. During such events, our obligations shall be suspended for the duration of the circumstances.
We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to the Service or other users. We will provide reasonable notice where possible.
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt to resolve the matter through informal negotiation in good faith. If the dispute is not resolved within 30 days of written notice, either party may bring proceedings before the courts of England and Wales.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
If you have questions about these Terms, please contact us at support@nextbookin.com.